| Home gyms, fitness and exercise equipment
including commercial gym equipment, strength training equipment, aqua
products, weight training equipment, workout and excercise programs,
inversion therapy, nutrition and more. |
 |
| Home gyms,
fitness and exercise equipment including commercial
gym equipment, strength training equipment,
aqua products, weight, workout and excercise
programs, inversion therapy, nutrition and
more. |
|
Select from one of the catagories
in our "Information Center"
or continue scrolling down to view some
frequently asked questions.
INFORMATION
CENTER
|
Below
you will find some answers to some
of the most frequently asked questions,
and a method of contacting us if you
have any additional questions. Please
also visit our Interactive
FAQ Section by clicking here!
Select a Question
- Is
it safe to order on-line?
- How
do you calculate shipping?
- What
if a product is sold out?
- What
is a back-order?
- Who
do we contact if we have a question?
- How
do I check the status of an order?
- Can
you mark down prices for customs
or other reasons?
- What
should I do if the product I want
isn't on the site?
1.
Is it safe to order on line?
All transactions are completed on a
secure server. This secure server encrypts
your personal information to make on-line
credit card usage as reliable and safe
as it is in a normal business environment.
For more detailed information about
credit card security on Need2BFit.com,
click here.
We also accept fax(702-920-8084) and
telephone orders. Please call Customer
Service at 1-888-828-3481 or 1-978-463-8899
for assistance in ordering.
2.
How do you calculate shipping?
Need2BFit.com shipping charges are based
on the weight of the items, the geographical
location of the destination, the shipping
location(origin)and the method of transportation.
Generally, freight tables are used as
published by UPS(generally 100lbs or
less) and national common carriers(orders
over 100lbs). International orders,
Hawaii, Alaska and Puerto Rico orders
require special freight calculations
and are handled on a case by case basis.
3. What if
a product is sold out?
At Need2BFit.com, we are making a committed
effort to make sure that only available
products can be added to your basket.
Nevertheless, some products become unavailable
after your order has been placed. When
this happens, you will be notified via
e-mail that your product is on backorder.
Therefore, it is important that you
include a valid e-mail when ordering.
4. What is
a back-order?
Occasionally, there are some products
that are not currently available, but
will be in stock at a later date. A
back-ordered product might be available
in a few days or several weeks.
5. Who do we
contact if we have a question or comment?
If you have a question about your order
or need to make an exchange or return,
contact us at Customer Service: customer_service@Need2BFit.com
If you have product suggestions, questions
or general site feedback, direct them
to the email addresses below.
6. How do I
check the status of an order?
To check the status of an order, visit
the Order
Tracking
page.
7. Can the
prices be marked down for customs or
other reasons?
Unfortunately, we do not adjust prices
on individual orders.
8. What should
I do if the product I want is not on
the site?
Did you search for the product using
key words by category or brand? Still
can't find your product? Please contact
customer_service@Need2BFit.com.
Customer Service is always Priority
#1 at Need2BFit.com, and we strive
to satisfy all of our customers' fitness
shopping needs.
As we have grown over the past year,
Need2BFit.com has added thousands
of new products and hundreds of new
brands in an effort to offer our customers
the broadest possible selection of the
items they are looking for.
If there is an item you are unable to
locate on our site, please email or
call us and we'll do our best to help
you find it, or our fitness experts
will recommend a similar item instead.
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Copyright © 2003 Need2BFit.com
Home gyms, fitness and exercise equipment
including commercial gym equipment, strength training equipment, aqua
products, weight, workout and excercise programs, inversion table therapy,
nutrition, health and more.
|
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